Yes, we offer a 14-day return window for unused items in original condition. Exchanges are possible for sizing issues. Contact us within 14 days of receiving your item. Note: Shipping costs for returns/exchanges are the buyer’s responsibility unless the product is faulty or incorrect.
Local orders: Usually 2–5 business days. International orders: Typically 7–15 business days. Tracking information will be provided once your package is shipped.
We specialize in: Camouflage clothing (jackets, pants, shirts, etc.), Tactical and military-style footwear, Outdoor and survival gear (bags, gloves, belts, accessories), Hunting, airsoft, and outdoor activity apparel.
Yes, we do offer bulk discounts for teams, airsoft groups, or resellers. Contact us directly for a custom quote.
Most of our items come in EU sizes. We provide size charts on each product page to help you find the best fit. If you’re unsure, feel free to message us before ordering.
To extend the life of your items: Wash on a gentle cycle, cold water. Avoid bleach or harsh detergents. Air dry when possible to prevent fabric damage.
Yes, we ship both locally and internationally. Shipping costs and delivery times vary depending on your location and order weight.
Use the contact form on our website. Message us via social media (links in footer). Or email us directly at: info@ja-ma.si.
